The Oncenter Convention Center

Open hours
The Solvay Bank Box Office at The Oncenter is located on the State Street side of The Oncenter War Memorial Arena. To purchase tickets or for more information, you can call 315-435-2121. The Solvay Bank Box Office at The Oncenter is open Monday thru Friday from 10:00 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m.( closed Saturdays in the summer) The Solvay Bank Box Office at The Oncenter is closed on Sunday. During weekend events, the box office will open one (1) hour prior to the start of the show.

Contact.315-435-2121

Customers can pick up Will Call tickets one (1) hour prior to the show. Customers must present the actual credit card used to place the order and a photo I.D. The Will Call window is located on the Montgomery Street side of the Arena and the Theaters.