Churchill Downs

Open hours
During live race dates, box office is open 60 minutes prior to gates and will close approximately 75 minutes prior to the last race. To purchase tickets on a non-race/simulcast date, visit the simulcast ticket purchase gate location.

Contact.502-636-4400 or call 855-622-4622 for Ticketmaster Customer Service.

Will Call is located at the box office. Please note, there is NO WILL CALL on Kentucky Oaks and Kentucky Derby days. Will Call will be available on the day of the event starting when gates open. CUSTOMERS MUST PRESENT A VALID PHOTO I.D., CONFIRMATION NUMBER AND THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS. PLEASE NOTE: CHURCHILL DOWNS DOES NOT ALLOW DROP OFF WILL CALL. If you need to get tickets to someone in your party for admission, please forward/transfer the tickets electronically or hand out tickets in advance.