University of Nebraska-Omaha Basketball

The game was awesome. Good for UNO to win their first game in the Baxter Arena. Comfortable padded seating. Little wider than the normal seating you find at Century Link Center. My only complaint is we bought lower bowl tickets for $24 and because it was not a sold out crowd, people were sitting wherever they wanted. People were actually sitting in our seating. We moved down the row since there was available seating, but the fact is no one was checking tickets for the section we bought in.

I'm a big college basketball fan so watching any game is fun for me. However, they lost my ticket order at Will Call and had to print me up two new ones. I had to stand around for awhile and wait. Not a huge deal, but why did I even do will-call? I don't know.

I've been to events all across the country and have never experienced a ticket setup as poor as here at Baxter Arena. I showed up 20 minutes before the event to pick up the tickets I ordered through Ticketmaster at will call to find out there's no separate will call window at this arena so I had to wait in a line of probably 75-100 people to get to the ticket window to pick up my tickets. When I get to the window, the person at the window could not find my will call tickets and tried to ask a couple of his colleagues for help with little or no response from them as they managed their own windows. Finally, after getting my name wrong twice and me showing him my order on my phone, he had to reprint me new tickets in order to get into the game. This entire process took at least 30 minutes and I missed the first 4 minutes of the game because of this. There were probably no more than 1,000-1,500 people in the building for this game. I shudder to think of how big a debacle this arena is when there's a full house for a hockey game or other event.